Terms

Terms of use

Updated 14 November 2026. These terms are in force from this date.

This is a translation. In case of conflict, the Finnish version prevails.

1. Service provider
2. The service
3. Account and users
4. Free and Pro plans
5. Prices, payment and invoicing
6. End of subscription
7. Subcontractors and supervisors
8. User responsibilities
9. Content of the forms
10. Availability and changes
11. Limitation of liability
12. Intellectual property
13. Customer data
14. Personal data
15. Changes to the terms
16. Governing law
17. Appendix: data processing agreement

1. Service provider

The Acosolutions service (acosolutions.fi) is provided by Alpha Consulting Oy (business ID 3323077-7, VAT FI33230777), Urpukuja 3 A3, 30420 Forssa, Finland, hereinafter "we". Contact: info@acosolutions.fi. In these terms, the user of the service and the company they represent are referred to as the "customer".

2. The service

Acosolutions provides form templates that are filled in in the browser (for example a site diary and a TR safety inspection) and, for signed-in users, an account in which reports, sites and the subcontractor register are saved. The service is intended for businesses and professional use. The Pro subscription is sold only to businesses, and the customer confirms it is ordering on behalf of a business. These terms are not intended for consumer contracts.

The forms can be used without an account. In that case the data entered stays only in the user's own browser and is not sent to us. Exception: fetching weather data sends the location or town and the date to the Finnish Meteorological Institute when the user presses the fetch button.

3. Account and users

• Sign-in is done with a one-time code sent by email or with a Google or Microsoft account.
• A company account has an owner who manages the account's members, the Pro subscription and settings. A user can belong to several accounts.
• The customer is responsible for ensuring that the account's users are entitled to use it, and removes access from persons who no longer work for the customer.
• The user keeps their email and sign-in credentials secure and notifies us without delay if they suspect misuse of the account.

4. Free and Pro plans

The free plan includes the form templates, PDF printouts, an account and one active site (archived sites are not counted), the subcontractor register, sending defects to subcontractors by email and as PDF, and the report archive and report export.

The Pro plan additionally includes:

• unlimited active sites
• My sites for subcontractors: access to the defects recorded for them, notification of corrections and approval
• team: inviting site managers to the account, a responsible site manager and site diary filling permissions
• addenda to locked site diaries
• supervisors: publishing completed site diaries for a supervisor to read and acknowledge
• reminders: site diary reminders and subcontractor defect reminders by email
• the company's own logo on printouts, without the Acosolutions mention.

When the Pro plan ends, saved data and all sites are retained and can be read on the free plan. Pro features stop working, and new sites cannot be added until there is at most one active site.

5. Prices, payment and invoicing

• The price of the Pro subscription is €29 per month per company account + value added tax, and it includes 5 users (account members and open invitations). Additional users cost €5 per month per user + value added tax. Subcontractors and supervisors are not users. Pricing for larger companies can be agreed separately by quotation.
• A change in the number of extra users takes effect immediately, and the share of the current billing period is credited or charged on the next invoice.
• Finnish customers are charged VAT at 25.5%. A company in another EU country with a valid VAT number is not charged Finnish VAT (reverse charge). Businesses outside the EU are invoiced only, without Finnish VAT.
• The customer is responsible for the accuracy of the billing and VAT details it provides.
• Card payments are charged monthly in advance through the payment service Stripe. Card details are not stored by us.
• When paying by invoice, the invoice is sent to the billing details provided by the customer. Payment terms are 14 days net unless otherwise agreed.
• If a payment fails, Stripe retries the charge. If payment is not received, the Pro plan ends and the account returns to the free plan.
• We notify price changes by email at least 30 days in advance. The change takes effect at the start of the next billing period.
• The order is placed on the Pro page, where the customer chooses the payment method and reviews the details before ordering. The order confirmation, receipts and invoices are sent by email. The contract languages are Finnish and English. Between businesses, the information obligations of sections 177 and 179(1)–(2) of the Finnish Act on Electronic Communications Services (917/2014) do not apply.

6. End of subscription

• The customer can cancel the Pro subscription at any time. The subscription remains in force until the end of the paid billing period, and no refund is given for unused time.
• The customer can request deletion of the account and its data. We delete the data from the production database within 30 days and from recovery backups no later than 30 days after that, except for billing data required by the Accounting Act (kirjanpitolaki).
• We may close an account if the service is used in breach of these terms or the law, or if payments have remained unpaid for a long time. We give advance notice unless the misuse requires immediate action.
• The customer can export their reports from the archive at any time in PDF, Excel, CSV and JSON format.

7. Subcontractors and supervisors

A Pro customer can give subcontractors access to the defects recorded for them and supervisors access to published site diaries. Access is based on the email address saved by the customer. The customer is responsible for ensuring that the addresses are correct and that showing the data to these persons has been agreed between the customer and its contracting partners. Subcontractors and supervisors do not need a company account of their own, and these terms also apply to their use.

8. User responsibilities

• The service must not be used for unlawful activity, for storing content that infringes the rights of others, or for disrupting the operation of the service.
• No attempt may be made to access the service in a way not offered by its user interface or API, and its security must not be tested without our permission.
• The customer is responsible for the accuracy of the data it saves and for having the right to save it (including other persons' data and signatures).

9. Content of the forms

The form templates, instructions and their references to legislation are general aids. We aim to keep them up to date, but they are not legal advice. The customer is responsible for ensuring that its entries and inspections meet the laws, contracts and regulatory requirements that apply to the customer (for example Government Decree 205/2009 (valtioneuvoston asetus rakennustöiden turvallisuudesta, on the safety of construction work) and the terms of the construction contract). Calculated figures, such as the TR index, are based on the data entered by the user.

10. Availability and changes

We aim to keep the service available without interruption, but we do not guarantee a specific level of availability. The service may have maintenance and outage breaks. We develop the service continuously and may change its features. If we remove a key feature of the Pro plan, we will give advance notice, and the Pro customer may then cancel the subscription immediately, in which case we refund the unused portion of the fee.

Form drafts are kept in the user's browser. Clearing the browser data deletes drafts that have not been marked as done and saved to the account. We are not liable for drafts lost in this way.

11. Limitation of liability

We are not liable for indirect damages, such as loss of profit, delays, contractual penalties or costs arising from loss of data. Our liability for direct damages is limited to the service fees paid to us by the customer during the 12 months preceding the damage. The free plan is provided as is. These limitations do not apply to damage caused intentionally or through gross negligence.

12. Intellectual property

The service, its software, design and form templates are our property. The customer may use them in accordance with these terms in its own business, including printing and sharing completed forms. Copying or distributing the form templates as part of another service is not permitted.

13. Customer data

The customer owns the data it saves in the service. We use it only to provide, maintain and support the service and to prevent misuse. We do not sell the data or use it for advertising. We may compile statistics on the use of the service that contain no personal data and no report content (for example the number of forms and sites).

14. Personal data

For user account, sign-in and billing data, we are the controller. These are described in the privacy policy. For personal data that the customer saves in reports and registers (for example employees' names, subcontractors' contact persons and signatures), the customer is the controller and we are the processor. The processing is governed by the data processing agreement appended to these terms.

15. Changes to the terms

We may change these terms. We will notify material changes by email or in the service at least 30 days before they take effect. If the customer does not accept a change, it may cancel the subscription before the change takes effect.

16. Governing law and disputes

These terms are governed by Finnish law. We aim to resolve disagreements primarily through negotiation. Disputes are settled in the Kanta-Häme District Court (Kanta-Hämeen käräjäoikeus).

Appendix: Data processing agreement

This appendix forms part of the terms of use and has been drawn up in accordance with Article 28 of the EU General Data Protection Regulation (2016/679). The customer accepts it on behalf of the company when ordering the service or taking a company account into use.

Parties and subject matter of processing

• Controller: the customer (the company of the account).
• Processor: Alpha Consulting Oy.
• Nature and purpose of processing: storage, retention, display, export and deletion, and email notifications, to provide the service: reports, sites, the subcontractor register, the team, supervisors and subcontractors' access to defects, and site diary and defect reminders.
• Personal data: names, job titles, email addresses, phone numbers, workers' cards and qualifications, signatures, site addresses, defect fix reports and comments, supervisors' acknowledgements, authors of addenda, reminder delivery data, and free-form report entries that may concern persons. Accident entries may contain health data (Article 9); the customer is responsible for not recording it unnecessarily.
• Data subjects: the customer's users and employees, subcontractors' contact persons and employees, supervisors and other persons at the site.
• Duration: the term of the customer's account.

Obligations of the customer

The customer is responsible for the lawfulness of the processing, for informing data subjects, and for having the right to store the data in the service.

Processor's obligations

• We process the data only on the customer's documented instructions, including with regard to transfers outside the EU, unless required to do otherwise by Union or Finnish law, in which case we inform the customer before processing unless that law prohibits it. The functions and settings of the service constitute such instructions. We will immediately inform the customer if, in our opinion, an instruction infringes data protection law.
• Persons processing the data have committed themselves to confidentiality.
• We protect the data with appropriate technical and organisational measures: encrypted connection (HTTPS), access restricted by organisation in every database query, session identifiers and sign-in codes stored only as hashes, change protection for locked site diaries, and access to production data only for maintenance purposes.
• We assist the customer in fulfilling data subjects' rights (for example exporting and deleting data) and with its obligations under Articles 32–36 (security, personal data breaches, impact assessment and prior consultation).
• We notify the customer of a personal data breach without undue delay and no later than 48 hours after becoming aware of it. The notification contains the information in Article 33(3) as far as available.
• We provide the customer with the information needed to demonstrate compliance with this appendix and allow reasonable audits at a cost to be agreed separately.

Sub-processors

The customer approves the following sub-processors. We bind sub-processors to the same data protection obligations by written contract and remain liable for them. We notify the account owner by email at least 14 days before adding or replacing a sub-processor. If the customer objects on reasonable data protection grounds and no solution is found, the customer may terminate the agreement before the change takes effect.

Sub-processor	Task	Location
Cloudflare, Inc.	Hosting of the service and database, email forwarding	Database in the EU (Cloudflare's EU jurisdiction); transfers to the United States: EU–US Data Privacy Framework and EU Standard Contractual Clauses
Resend (Plus Five Five, Inc.)	Sending notification and sign-in emails	United States (EU–US Data Privacy Framework and EU Standard Contractual Clauses)

Return and deletion of data

The customer can export its data from the service at any time. When the agreement ends, the customer chooses return (export) or deletion of the data. We delete the data from the production database within 30 days and from recovery backups no later than 30 days after that, unless the law requires it to be retained.